Emergency Medical Dispatcher — Life-Saving Call Center Operator

County Emergency Communications; Farmington (KY); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Farmington, KY is seeking an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate EMS resources in a fast-paced environment.

Responsibilities include dispatching ambulance resources, providing protocol-based instructions, and coordinating with responders while maintaining strict adherence to medical dispatch protocols.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Farmington, KY is seeking an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate EMS resources in a fast-paced environment.

Responsibilities include dispatching ambulance resources, providing protocol-based instructions, and coordinating with responders while maintaining strict adherence to medical dispatch protocols.