Emergency Medical Dispatcher — Life-Saving Call Center

County Emergency Communications; Houma (LA); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Shift premiums

Résumé du poste

County Emergency Communications in Houma, LA, is seeking Emergency Medical Dispatchers to handle critical medical calls, verify locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide instructions under supervision, ensuring rapid, accurate information flow.

Applicants should have a high school diploma and may need EMD and CPR certifications. Training and certification requirements vary by employer and assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; Emergency Medical Dispatcher certification is preferred in some agencies.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

EMD certification

CPR certification

Formation

High school diploma or equivalent

Description du poste

County Emergency Communications in Houma, LA, is seeking Emergency Medical Dispatchers to handle critical medical calls, verify locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide instructions under supervision, ensuring rapid, accurate information flow.

Applicants should have a high school diploma and may need EMD and CPR certifications. Training and certification requirements vary by employer and assignment.