Emergency Medical Dispatcher - Impactful 911 Communications

911 Emergency Communications; Mason City (IA); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Descrizione del lavoro

911 Emergency Communications in Thornton, IA is seeking Emergency Medical Dispatchers to handle medical emergency calls, gather information, determine priorities, and coordinate resources. The role involves confirming caller location, providing instructions, and coordinating ambulance responses.

A high school diploma and CPR certification are commonly required; EMT or paramedic credentials are not universal requirements. Overnight shifts and overtime may be part of the schedule.

Competenze

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Mansioni

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formazione

High school diploma or equivalent

CPR certification

Descrizione del lavoro

911 Emergency Communications in Thornton, IA is seeking Emergency Medical Dispatchers to handle medical emergency calls, gather information, determine priorities, and coordinate resources. The role involves confirming caller location, providing instructions, and coordinating ambulance responses.

A high school diploma and CPR certification are commonly required; EMT or paramedic credentials are not universal requirements. Overnight shifts and overtime may be part of the schedule.