Emergency Medical Dispatcher: Fast-Response & Protocols

County Emergency Communications; Hoover (AL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Hoover, AL seeks Emergency Medical Dispatchers to join a critical public-safety team. You will gather incident details, establish priorities, and coordinate EMS resources using agency protocols.

Roles may require overnight shifts, weekends, holidays, and overtime or rotating schedules. Preferred applicants hold a high school diploma, and may pursue EMS certifications; CPR and related coursework are common prerequisites.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be preferred or required depending on vacancy.

Responsibilities

• Receive calls reporting illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and priority.
• Determine response priority and coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Hoover, AL seeks Emergency Medical Dispatchers to join a critical public-safety team. You will gather incident details, establish priorities, and coordinate EMS resources using agency protocols.

Roles may require overnight shifts, weekends, holidays, and overtime or rotating schedules. Preferred applicants hold a high school diploma, and may pursue EMS certifications; CPR and related coursework are common prerequisites.