Emergency Medical Dispatcher — Fast-Paced Crisis Coordination

911 Emergency Communications; Rotterdam Junction (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Rotterdam Junction, NY. The role involves handling urgent medical calls, gathering critical information, and coordinating EMS resources according to established protocols.

Overnight and rotating shifts may be required depending on assignment and scheduling. Candidates should have a high school diploma or GED, with CPR and EMD certifications as needed per vacancy.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher (EMD) certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatch protocols.
• Dispatch ambulance resources when assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or GED

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Rotterdam Junction, NY. The role involves handling urgent medical calls, gathering critical information, and coordinating EMS resources according to established protocols.

Overnight and rotating shifts may be required depending on assignment and scheduling. Candidates should have a high school diploma or GED, with CPR and EMD certifications as needed per vacancy.