Emergency Medical Dispatcher – Fast-Paced 24/7 Call Center

County Emergency Communications; Lamesa (TX); Sur place; USD 36 000 - 56 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

County Emergency Communications in Lamesa, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and determine response priorities. You will coordinate ambulance resources and provide protocol-based instructions in line with dispatch protocols and oversight requirements.

A high school diploma or equivalent is commonly required, with possible sponsored training or EMT/paramedic credentials not always required.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Call handling

Prioritization

Data entry

Formation

High School Diploma or equivalent

Description du poste

County Emergency Communications in Lamesa, TX seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and determine response priorities. You will coordinate ambulance resources and provide protocol-based instructions in line with dispatch protocols and oversight requirements.

A high school diploma or equivalent is commonly required, with possible sponsored training or EMT/paramedic credentials not always required.