Emergency Medical Dispatcher: Critical Care Communications

County Emergency Communications; Durango (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Durango, CO seeks Emergency Medical Dispatcher to join its on-site team. You will handle urgent calls, verify location and details, apply protocol-based questions, and coordinate EMS resources according to dispatch protocols.

Requirements include a high school diploma or equivalent, CPR certification, and EMS dispatch certification. Training or sponsorship may be available; overnight and weekend shifts are common in this essential service.

Qualifications

• High school diploma or equivalent is commonly required; training or sponsorship may be provided.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Call handling

Ability to work under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Durango, CO seeks Emergency Medical Dispatcher to join its on-site team. You will handle urgent calls, verify location and details, apply protocol-based questions, and coordinate EMS resources according to dispatch protocols.

Requirements include a high school diploma or equivalent, CPR certification, and EMS dispatch certification. Training or sponsorship may be available; overnight and weekend shifts are common in this essential service.