Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Pittsville (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Continuing education

Job summary

Emergency Telecommunicator Services seeks qualified individuals for Emergency Medical Dispatcher roles in Pittsville, VA. Responsibilities include handling urgent medical calls, confirming locations, and coordinating ambulance responses in accordance with dispatch protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and may pursue EMS dispatcher certification. The position supports ongoing training, protocol adherence, and adherence to medical oversight

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks qualified individuals for Emergency Medical Dispatcher roles in Pittsville, VA. Responsibilities include handling urgent medical calls, confirming locations, and coordinating ambulance responses in accordance with dispatch protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and may pursue EMS dispatcher certification. The position supports ongoing training, protocol adherence, and adherence to medical oversight