Emergency Medical Dispatcher — Critical 24/7 Call Coordination

Emergency Telecommunicator Services; Cynthiana (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education assistance

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Cynthiana, IN is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify location details, and prioritise responses using approved protocols. The role supports coordination of ambulance resources and instructs callers within current qualifications.

Required education includes a high school diploma with potential CPR certification; EMT/paramedic credentials vary by vacancy. Shift work and overtime may apply depending on the assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Cynthiana, IN is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify location details, and prioritise responses using approved protocols. The role supports coordination of ambulance resources and instructs callers within current qualifications.

Required education includes a high school diploma with potential CPR certification; EMT/paramedic credentials vary by vacancy. Shift work and overtime may apply depending on the assignment.