Emergency Medical Dispatcher: Coordinate Life-Saving Calls

Emergency Telecommunicator Services; Port O'Connor (TX); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Port O Connor, TX is seeking a dedicated Emergency Medical Dispatcher to manage urgent medical calls, confirm locations, and coordinate response priorities using approved protocols.

The role involves continuous operations, possible overnight shifts, weekends, and overtime, with duties including call intake, dispatch, and maintaining documentation per quality standards. Training and certifications may be required depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Port O Connor, TX is seeking a dedicated Emergency Medical Dispatcher to manage urgent medical calls, confirm locations, and coordinate response priorities using approved protocols.

The role involves continuous operations, possible overnight shifts, weekends, and overtime, with duties including call intake, dispatch, and maintaining documentation per quality standards. Training and certifications may be required depending on the vacancy.