Emergency Medical Dispatcher — Certification & Training Support

911 Emergency Communications; Churchville (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Churchville, VA is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and support coordination of EMS resources. This role may involve overnight shifts, weekends, holidays, and overtime based on agency needs.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions while maintaining EMS dispatch protocols and oversight requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Churchville, VA is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and support coordination of EMS resources. This role may involve overnight shifts, weekends, holidays, and overtime based on agency needs.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions while maintaining EMS dispatch protocols and oversight requirements.