Emergency Medical Dispatcher — Certification Support

911 Emergency Communications; Cave Spring (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Cave Spring, GA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role supports protocol-driven guidance and prioritization throughout dispatch operations.

Applicants should have a high school diploma (or equivalent) and may require EMD and CPR certifications. Training and certifications are described in vacancy details, with overtime and rotating schedules common to the work environment.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required.
• CPR certification and related coursework may be required.
• EMT or paramedic credentials are not universally required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (EMD)

CPR certification

Job description

911 Emergency Communications in Cave Spring, GA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role supports protocol-driven guidance and prioritization throughout dispatch operations.

Applicants should have a high school diploma (or equivalent) and may require EMD and CPR certifications. Training and certifications are described in vacancy details, with overtime and rotating schedules common to the work environment.