Emergency Medical Dispatcher - Certification Support & Benefits

911 Emergency Communications; Nederland (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education opportunities

Job summary

911 Emergency Communications seeks an Emergency Medical Dispatcher in Nederland, CO. You will gather patient data, determine urgency, and coordinate ambulance resources while following established medical dispatch protocols.

Training and ongoing oversight ensure accuracy and safety in high‑stress situations. Responsibilities include collecting call details, providing instructions, and relaying information to responders.

Qualifications

• High school diploma or equivalent is required or commonly expected.
• EMD certification or equivalent is preferred before appointment.
• CPR certification may be required by some agencies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details for responders.
• Ask approved questions about patient condition to determine urgency.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay patient information and scene hazards to responders; document calls.

Skills

Emergency dispatch

CPR certification

Medical terminology

Education

High school diploma

EMD certification

Job description

911 Emergency Communications seeks an Emergency Medical Dispatcher in Nederland, CO. You will gather patient data, determine urgency, and coordinate ambulance resources while following established medical dispatch protocols.

Training and ongoing oversight ensure accuracy and safety in high‑stress situations. Responsibilities include collecting call details, providing instructions, and relaying information to responders.