Emergency Medical Dispatcher – 24/7 Urgent Response

911 Emergency Communications; Port Washington (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in North Bay, NY invites applications for Emergency Medical Dispatcher positions. Dispatchers gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

You may provide CPR guidance and follow strict medical oversight; shifts may include nights, weekends, holidays, and overtime. A high school diploma and EMS certification requirements apply.

Qualifications

• A high school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Calm decision-making

Multitasking

Education

High school diploma or equivalent

EMS certification (preferred)

Job description

911 Emergency Communications in North Bay, NY invites applications for Emergency Medical Dispatcher positions. Dispatchers gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

You may provide CPR guidance and follow strict medical oversight; shifts may include nights, weekends, holidays, and overtime. A high school diploma and EMS certification requirements apply.