Emergency Medical Dispatcher - 24/7 Critical Dispatch Ops

Emergency Telecommunicator Services; Town of Crown Point (NY); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to support urgent medical assistance in Crown Point, NY. Responsibilities include receiving calls, confirming locations, and coordinating ambulance resources following approved protocols.

Ideal candidates hold a high school diploma (or equivalent) and may require Emergency Medical Dispatcher certification and CPR certification. Overtime, night and weekend shifts may apply depending on assignments.

Qualifications

• High school diploma or equivalent commonly required.
• Certification as Emergency Medical Dispatcher may be required before appointment.
• CPR certification may be required. EMT/Paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency communications

Multitasking

Stress management

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT/Paramedic credentials (not always required)

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to support urgent medical assistance in Crown Point, NY. Responsibilities include receiving calls, confirming locations, and coordinating ambulance resources following approved protocols.

Ideal candidates hold a high school diploma (or equivalent) and may require Emergency Medical Dispatcher certification and CPR certification. Overtime, night and weekend shifts may apply depending on assignments.