Emergency Medical Dispatcher 24/7 Urgent Care Coordination

Emergency Telecommunicator Services; Morocco (IN); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to support urgent medical responses in Morocco. You will gather patient and incident details, apply agency-approved protocols, and coordinate EMS resources, possibly providing instructions before responders arrive.

Qualifications may include EMS certification and a high school diploma, with overtime, night shifts, weekends, and rotating schedules as part of the assignment.

Qualifications

• High school diploma or equivalent typically required.
• EMS certification or dispatcher training may be preferred.
• Candidates should demonstrate strong communication and multitasking abilities.

Responsibilities

• Receive calls involving illness and medical emergencies.
• Verify patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Critical thinking

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to support urgent medical responses in Morocco. You will gather patient and incident details, apply agency-approved protocols, and coordinate EMS resources, possibly providing instructions before responders arrive.

Qualifications may include EMS certification and a high school diploma, with overtime, night shifts, weekends, and rotating schedules as part of the assignment.