Emergency Medical Dispatcher: 24/7 Response Coordinator

911 Emergency Communications; Kite (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for positions in Kite, GA. The role involves receiving calls about illnesses, injuries, and other medical emergencies, confirming locations and details, and guiding responders according to established dispatch protocols.

Responsibilities include prioritizing responses, coordinating ambulance resources when assigned, and documenting call processing while participating in quality-review activities.

Qualifications

• High school diploma or equivalent typically required.
• Emergency Medical Dispatcher certification before appointment may be required, depending on vacancy.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universally required; verify vacancy specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for positions in Kite, GA. The role involves receiving calls about illnesses, injuries, and other medical emergencies, confirming locations and details, and guiding responders according to established dispatch protocols.

Responsibilities include prioritizing responses, coordinating ambulance resources when assigned, and documenting call processing while participating in quality-review activities.