Emergency Medical Dispatcher — 24/7 Ops, Training & Benefits

911 Emergency Communications; Village of Canaseraga (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Canaseraga, NY is seeking Emergency Medical Dispatchers to support urgent medical response. You will gather patient and incident details, establish priorities, and coordinate resources following approved protocols.

Applicants should have a high school diploma or GED, CPR and EMT certification requirements vary by vacancy. The role may require overnight shifts, weekends, holidays, and overtime as part of a rotating schedule.

Qualifications

• Requires a high school diploma or recognized equivalent.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Certification before appointment may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or GED

Job description

911 Emergency Communications in Canaseraga, NY is seeking Emergency Medical Dispatchers to support urgent medical response. You will gather patient and incident details, establish priorities, and coordinate resources following approved protocols.

Applicants should have a high school diploma or GED, CPR and EMT certification requirements vary by vacancy. The role may require overnight shifts, weekends, holidays, and overtime as part of a rotating schedule.