Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

Emergency Telecommunicator Services; Fort Thomas (KY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Fort Thomas, KY is seeking skilled Emergency Medical Dispatchers. You will gather patient and incident information, establish priorities, and coordinate EMS resources while following approved protocols.

Responsibilities include receiving calls, confirming location and access, asking protocol questions, and providing instructions until responders arrive. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials are not

Qualifications

• High school diploma or equivalent required; sponsorship/training may be offered.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the approved medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Fort Thomas, KY is seeking skilled Emergency Medical Dispatchers. You will gather patient and incident information, establish priorities, and coordinate EMS resources while following approved protocols.

Responsibilities include receiving calls, confirming location and access, asking protocol questions, and providing instructions until responders arrive. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials are not