Emergency Medical Dispatcher - 24/7 EMS Coordination

Emergency Telecommunicator Services; Falls Mills (VA); On-site; USD 42,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services supports urgent medical dispatch operations at Falls Mills, VA. Dispatchers gather patient and incident data, establish response priorities, and coordinate resources using approved protocols.

Roles may require CPR certification and a formal Emergency Medical Dispatcher credential. The position may involve overnight, weekend, and rotating shifts with overtime per agency need.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services supports urgent medical dispatch operations at Falls Mills, VA. Dispatchers gather patient and incident data, establish response priorities, and coordinate resources using approved protocols.

Roles may require CPR certification and a formal Emergency Medical Dispatcher credential. The position may involve overnight, weekend, and rotating shifts with overtime per agency need.