Emergency Medical Dispatcher — 24/7 EMS Communications

911 Emergency Communications; Gramling (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

The 911 Emergency Communications department in Gramling, SC seeks Emergency Medical Dispatchers to gather patient details, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location, asking questions, determining response priority, and providing protocol-based instructions; candidates typically need a high school diploma and CPR certification. Overnight and weekend shifts may apply.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Decision making

Multitasking

Education

High school diploma or equivalent

Job description

The 911 Emergency Communications department in Gramling, SC seeks Emergency Medical Dispatchers to gather patient details, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location, asking questions, determining response priority, and providing protocol-based instructions; candidates typically need a high school diploma and CPR certification. Overnight and weekend shifts may apply.