Emergency Medical Dispatcher — 24/7 EMS Communications

Emergency Telecommunicator Services; Connelly (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Connelly, NY are open for individuals to handle urgent calls with skillful communication and adherence to dispatch protocols. The role emphasizes gathering accurate patient information, assigning response priorities, and supporting coordination of EMS resources.

Qualified candidates should have a high school diploma or equivalent, with CPR certification often required. Training and certification pathways vary by employer and vacancy.

Qualifications

• High school diploma or equivalent required; sponsored training may be available.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Consult vacancy for exact qualification requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the approved dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification preferred

Job description

Emergency Medical Dispatcher opportunities in Connelly, NY are open for individuals to handle urgent calls with skillful communication and adherence to dispatch protocols. The role emphasizes gathering accurate patient information, assigning response priorities, and supporting coordination of EMS resources.

Qualified candidates should have a high school diploma or equivalent, with CPR certification often required. Training and certification pathways vary by employer and vacancy.