Emergency Medical Dispatcher — 24/7 Critical Support

911 Emergency Communications; Celina (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Celina, TN seeks Emergency Medical Dispatchers to handle urgent calls and coordinate response priorities according to approved protocols. Responsibilities include gathering patient details, confirming locations, providing approved instructions, and relay of information to responders while maintaining privacy and quality standards.

Requires a high school diploma and may require CPR; EMS certifications depend on the vacancy.

Qualifications

• High school diploma or recognized equivalent.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Celina, TN seeks Emergency Medical Dispatchers to handle urgent calls and coordinate response priorities according to approved protocols. Responsibilities include gathering patient details, confirming locations, providing approved instructions, and relay of information to responders while maintaining privacy and quality standards.

Requires a high school diploma and may require CPR; EMS certifications depend on the vacancy.