Emergency Medical Dispatcher — 24/7 Critical Response (Prosser)

County Emergency Communications; Prosser (WA); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Shift premiums

Job summary

County Emergency Communications in Prosser, WA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities using approved protocols. Responsibilities include providing protocol-based instructions, confirming locations and numbers, coordinating ambulance resources, documenting calls, and supporting quality review.

A high school diploma and CPR certification are commonly required; EMD certification may be needed

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification before appointment may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Prosser, WA is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities using approved protocols. Responsibilities include providing protocol-based instructions, confirming locations and numbers, coordinating ambulance resources, documenting calls, and supporting quality review.

A high school diploma and CPR certification are commonly required; EMD certification may be needed