Emergency Medical Dispatcher — 24/7 Critical Response Coordinator

911 Emergency Communications; Basile (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Job summary

911 Emergency Communications in Basile, LA is seeking Emergency Medical Dispatchers to support urgent medical response. You will gather patient and incident details, confirm location and callback information, and determine response priorities using the agency-approved dispatch system.

You may provide protocol-based instructions before responders arrive, relay information to responding personnel, and document calls for quality-review.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Basile, LA is seeking Emergency Medical Dispatchers to support urgent medical response. You will gather patient and incident details, confirm location and callback information, and determine response priorities using the agency-approved dispatch system.

You may provide protocol-based instructions before responders arrive, relay information to responding personnel, and document calls for quality-review.