Emergency Medical Dispatcher — 24/7 Critical Response Center

Emergency Telecommunicator Services; Irvington (AL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Irvington, AL. You will receive calls, verify locations and details, and prioritize responses using approved protocols.

Responsibilities include coordinating ambulance resources, providing instructions, relaying information to responders, and documenting calls for quality reviews. Training and certifications vary by vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Emergency Medical Dispatcher certification (where required)

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Irvington, AL. You will receive calls, verify locations and details, and prioritize responses using approved protocols.

Responsibilities include coordinating ambulance resources, providing instructions, relaying information to responders, and documenting calls for quality reviews. Training and certifications vary by vacancy.