Emergency Medical Dispatcher — 24/7 Critical Response Center

Emergency Telecommunicator Services; Bosque (NM); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Bosque, NM seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate response resources. The role involves collecting patient data, establishing priorities, and guiding responders under approved protocols.

Requirements include a high school diploma and potential EMS dispatcher certification; CPR and related coursework may be required. The position may involve extended console work and overtime as needed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services in Bosque, NM seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate response resources. The role involves collecting patient data, establishing priorities, and guiding responders under approved protocols.

Requirements include a high school diploma and potential EMS dispatcher certification; CPR and related coursework may be required. The position may involve extended console work and overtime as needed.