Emergency Medical Dispatcher: 24/7 Critical Response

911 Emergency Communications; Pecos (NM); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications in Pecos, NM seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate EMS resources. You may provide approved instructions and follow medical dispatch protocols to aid responders in real time.

Applicants should have a high school diploma or equivalent; CPR certification and additional coursework may be required. Training or sponsorship opportunities may be offered by the hiring agency, with shift work including

Qualifications

• High school diploma or recognized equivalent commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Pecos, NM seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate EMS resources. You may provide approved instructions and follow medical dispatch protocols to aid responders in real time.

Applicants should have a high school diploma or equivalent; CPR certification and additional coursework may be required. Training or sponsorship opportunities may be offered by the hiring agency, with shift work including