Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; West Union (OH); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

911 Emergency Communications in West Union, OH is seeking Emergency Medical Dispatchers to support 911 responses and coordinate EMS resources. Dispatchers gather critical information, apply approved protocols, and guide responders to priority incidents.

Qualified applicants may have CPR certification and sponsored training; EMT/paramedic credentials vary by vacancy. Extended shifts and overtime may be required based on the agency's needs.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT/paramedic credentials not universal.
• Sponsoring training or agency requirements may apply.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Active listening

Education

High school diploma

Tools

EMD system

Job description

911 Emergency Communications in West Union, OH is seeking Emergency Medical Dispatchers to support 911 responses and coordinate EMS resources. Dispatchers gather critical information, apply approved protocols, and guide responders to priority incidents.

Qualified applicants may have CPR certification and sponsored training; EMT/paramedic credentials vary by vacancy. Extended shifts and overtime may be required based on the agency's needs.