Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Des Moines (NM); Presencial; USD 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in Des Moines, NM, seeks Emergency Medical Dispatchers to handle urgent calls, gather patient data, and coordinate ambulance resources. You will follow agency-approved dispatch protocols and may work overnight, weekends, or overtime as required.

Applicants typically need a high school diploma, Emergency Medical Dispatcher certification, CPR, and sponsorship for training; EMT or paramedic credentials are not always required.

Formación

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Call handling

Attention to detail

Communication

Documentation

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Herramientas

Agency-approved dispatch system

Descripción del empleo

911 Emergency Communications in Des Moines, NM, seeks Emergency Medical Dispatchers to handle urgent calls, gather patient data, and coordinate ambulance resources. You will follow agency-approved dispatch protocols and may work overnight, weekends, or overtime as required.

Applicants typically need a high school diploma, Emergency Medical Dispatcher certification, CPR, and sponsorship for training; EMT or paramedic credentials are not always required.