Emergency Medical Dispatcher: 24/7 Critical Response

911 Emergency Communications; Catasauqua (Lehigh County); Presencial; USD 38.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Descripción de la vacante

911 Emergency Communications in Catasauqua, PA seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources. You will follow agency protocols and provide approved instructions when needed.

Responsibilities include receiving illness/injury calls, confirming locations, and relaying critical information to responders. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials may be

Formación

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification and/or agency-specific training may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and dispatch priority.
• Dispatch ambulance resources or coordinate EMS responders.
• Provide protocol-based instructions when qualified.
• Relay information to responding personnel and document call processing.

Conocimientos

Excellent communication

Calm under pressure

Attention to detail

Multitasking

Educación

High school diploma

Herramientas

EMD software

Dispatch system

Descripción del empleo

911 Emergency Communications in Catasauqua, PA seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources. You will follow agency protocols and provide approved instructions when needed.

Responsibilities include receiving illness/injury calls, confirming locations, and relaying critical information to responders. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials may be