Emergency Medical Dispatcher — Save Lives in 24/7 Ops

Emergency Telecommunicator Services; Forestville (NY); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Forestville, NY seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and manage dispatch priorities in coordination with EMS resources.

Role emphasizes protocol-driven guidance, data entry, and ongoing quality assurance while requiring at least a high school diploma; CPR certification may be needed and EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Forestville, NY seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and manage dispatch priorities in coordination with EMS resources.

Role emphasizes protocol-driven guidance, data entry, and ongoing quality assurance while requiring at least a high school diploma; CPR certification may be needed and EMT/paramedic credentials vary by vacancy.