Emergency Medical Dispatcher — 24/7 Critical Dispatch

911 Emergency Communications; Sandy Springs (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

911 Emergency Communications in Sandy Springs, SC seeks Emergency Medical Dispatchers to collect patient information, establish priorities, and coordinate resources during medical emergencies.

Duties include receiving calls, confirming locations and details, applying protocol-based instructions, and coordinating responders. The role may involve overnight shifts, weekends, holidays, rotating schedules, and required overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Sandy Springs, SC seeks Emergency Medical Dispatchers to collect patient information, establish priorities, and coordinate resources during medical emergencies.

Duties include receiving calls, confirming locations and details, applying protocol-based instructions, and coordinating responders. The role may involve overnight shifts, weekends, holidays, rotating schedules, and required overtime.