Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; South Jordan (UT); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to join our South Jordan operation. You will handle critical EMS communications, determine priorities, and coordinate ambulance resources in high-pressure situations.

Responsibilities include validating locations, gathering patient data, and issuing protocol-driven instructions while ensuring accurate documentation and ongoing quality reviews.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required depending on vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient\'s location, callback number, and access details.
• Ask approved questions about the patient\'s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to join our South Jordan operation. You will handle critical EMS communications, determine priorities, and coordinate ambulance resources in high-pressure situations.

Responsibilities include validating locations, gathering patient data, and issuing protocol-driven instructions while ensuring accurate documentation and ongoing quality reviews.