Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Horsepen (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls at the duty location in Horsepen, VA. Dispatchers gather incident data, establish priorities, and coordinate EMS resources using approved protocols.

Shifts may include overnights, weekends, holidays, rotating schedules, and overtime as required. Candidates may need CPR and EMD certification; EMT/paramedic credentials are not universal requirements.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• EMT or paramedic credentials are not universal requirements; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

CPR certification

Emergency Medical Dispatcher certification

EMT or paramedic credentials (not universal)

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls at the duty location in Horsepen, VA. Dispatchers gather incident data, establish priorities, and coordinate EMS resources using approved protocols.

Shifts may include overnights, weekends, holidays, rotating schedules, and overtime as required. Candidates may need CPR and EMD certification; EMT/paramedic credentials are not universal requirements.