Emergency Medical Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Garretson (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Garretson, SD seeks emergency medical dispatchers to handle urgent calls, verify locations and patient information, and assign appropriate EMS resources. This role involves following approved protocols and maintaining clear communication with responders.

Candidates typically hold a high school diploma plus EMS dispatcher certification; CPR and additional coursework may be required. Overnight and rotating shifts are common, with overtime as needed.

Qualifications

• High school diploma or GED required or equivalent.
• Certification as Emergency Medical Dispatcher may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.

Skills

Communication

Problem solving

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Garretson, SD seeks emergency medical dispatchers to handle urgent calls, verify locations and patient information, and assign appropriate EMS resources. This role involves following approved protocols and maintaining clear communication with responders.

Candidates typically hold a high school diploma plus EMS dispatcher certification; CPR and additional coursework may be required. Overnight and rotating shifts are common, with overtime as needed.