Emergency Medical Dispatcher - 24/7 Critical Calls

911 Emergency Communications; Roosevelt (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Roosevelt, NY is seeking skilled Emergency Medical Dispatchers to handle urgent medical calls, verify locations and relay critical information to responders. The role emphasizes protocol-based guidance and coordination of ambulance resources to ensure rapid, safe response to emergencies.

Applicants should have a high school diploma or equivalent, with Emergency Medical Dispatcher certification preferred.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements for this role.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communciation

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Roosevelt, NY is seeking skilled Emergency Medical Dispatchers to handle urgent medical calls, verify locations and relay critical information to responders. The role emphasizes protocol-based guidance and coordination of ambulance resources to ensure rapid, safe response to emergencies.

Applicants should have a high school diploma or equivalent, with Emergency Medical Dispatcher certification preferred.