Emergency Medical Dispatcher — 24/7 Console Ops

Emergency Telecommunicator Services; Bent Mountain (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Bent Mountain, VA is seeking Emergency Medical Dispatchers to gather patient and incident information, set response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training and assignment, you may provide approved instructions before responders arrive, work extended hours including overnights and weekends, and follow strict medically supervised protocols.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services in Bent Mountain, VA is seeking Emergency Medical Dispatchers to gather patient and incident information, set response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training and assignment, you may provide approved instructions before responders arrive, work extended hours including overnights and weekends, and follow strict medically supervised protocols.