Emergency Management & Business Continuity Manager

60 Insperity Services, L.P.; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Insperity seeks an Emergency Management & Business Continuity Manager to develop, implement and manage enterprise continuity and emergency programs. You will lead preparedness, incident response, and exercises, coordinating with IT, facilities, HR, communications, and business leaders to strengthen readiness and minimize disruption during incidents.

The role drives continuity planning, corrective actions, and continuous improvement, partnering with Security Operations and IT leaders to align IT

Qualifications

• Bachelor’s Degree in Emergency Management, Business Continuity, Business Administration, Public Administration, Risk Management, Security Management, Communications, or related field is required.
• Seven or more years of experience in business continuity, emergency management, incident response, preparedness planning, corporate security, risk management, or related discipline is required.
• Experience leading programs and coordinating cross‑functional stakeholders across business units and corporate functions is required.
• Experience developing, maintaining, testing, or providing oversight for business continuity plans, emergency response plans, preparedness exercises, corrective action plans, or incident response procedures is required.
• Experience partnering with Information Technology leaders on disaster recovery alignment, technology disruption response, or recovery planning is preferred.
• Experience supporting medium to large organizations with geographically dispersed operations is preferred.

Responsibilities

• Supports the Company’s Business Continuity program, including program standards, readiness expectations, planning cadence, and continuous improvement activities.
• Coordinates Emergency Management activities and supports enterprise incident response efforts during emergencies, significant incidents, business disruptions, or other events that may impact employees, operations, facilities, technology systems, or corporate assets.
• Helps ensure assigned team members, including the Program Manager, and business units execute, maintain, and test Business Continuity plans, Business Impact Analyses, corrective action plans, and related readiness documentation in accordance with program standards and timelines.
• Leads preparedness awareness, training, and exercise programs to evaluate Business Continuity, Emergency Management, and incident response capabilities.
• Partners with the Security Operations Center to monitor, assess, and coordinate response to emerging threats, incidents, hazards, and operational risks, and utilizes emergency communications, threat intelligence, case management, and employee safety platforms, including AlertMedia, Ontic, and other technologies, to support situational awareness, emergency notification, incident coordination, and response activities.
• Coordinates incident response activities, stakeholder communication, escalation, situational reporting, issue tracking, and follow‑up during emergencies, significant incidents, technology disruptions, or business interruptions.
• Partners with senior Information Technology leaders to support alignment between Business Continuity, Emergency Management, incident response, and Information Technology Disaster Recovery planning, including recovery priorities, readiness expectations, testing coordination, and escalation of identified gaps.
• Facilitates the documentation of the ITDR program.
• Facilitates After Action Reviews following exercises, emergencies, significant incidents, or business disruptions and helps ensure corrective actions are documented, assigned, tracked, and completed.
• Maintains ongoing partnerships with Corporate Security, Information Technology, Facilities, Human Resources, Communications, Legal, and business leaders to support preparedness, response, recovery, and continuity activities.
• Supports program metrics, readiness indicators, and maturity measures; communicates trends, risks, and improvement opportunities; and contributes to ongoing enhancement of Business Continuity and Emergency Management capabilities.

Skills

Cross-functional coordination

Incident response

Business continuity

Emergency management

Program management

Education

Bachelor's Degree in Emergency Management or related field

Tools

AlertMedia

Ontic

Job description

Emergency Management & Business Continuity Manager

This position is responsible for the development, implementation, and ongoing management of the Company’s Business Continuity and Emergency Management programs. The role leads enterprise preparedness, incident response coordination, continuity planning oversight, exercises, corrective action follow‑up, and continuous improvement efforts in partnership with Corporate Security, Information Technology, Facilities, Human Resources, Communications, and business leaders to strengthen organizational readiness, minimize disruption, and support effective response and recovery during emergencies, significant incidents, technology disruptions, or other business interruptions.

Responsibilities

• Supports the Company’s Business Continuity program, including program standards, readiness expectations, planning cadence, and continuous improvement activities.
• Coordinates Emergency Management activities and supports enterprise incident response efforts during emergencies, significant incidents, business disruptions, or other events that may impact employees, operations, facilities, technology systems, or corporate assets.
• Helps ensure assigned team members, including the Program Manager, and business units execute, maintain, and test Business Continuity plans, Business Impact Analyses, corrective action plans, and related readiness documentation in accordance with program standards and timelines.
• Leads preparedness awareness, training, and exercise programs to evaluate Business Continuity, Emergency Management, and incident response capabilities.
• Partners with the Security Operations Center to monitor, assess, and coordinate response to emerging threats, incidents, hazards, and operational risks, and utilizes emergency communications, threat intelligence, case management, and employee safety platforms, including AlertMedia, Ontic, and other technologies, to support situational awareness, emergency notification, incident coordination, and response activities.
• Coordinates incident response activities, stakeholder communication, escalation, situational reporting, issue tracking, and follow‑up during emergencies, significant incidents, technology disruptions, or business interruptions.
• Partners with senior Information Technology leaders to support alignment between Business Continuity, Emergency Management, incident response, and Information Technology Disaster Recovery planning, including recovery priorities, readiness expectations, testing coordination, and escalation of identified gaps.
• Facilitates the documentation of the ITDR program.
• Facilitates After Action Reviews following exercises, emergencies, significant incidents, or business disruptions and helps ensure corrective actions are documented, assigned, tracked, and completed.
• Maintains ongoing partnerships with Corporate Security, Information Technology, Facilities, Human Resources, Communications, Legal, and business leaders to support preparedness, response, recovery, and continuity activities.
• Supports program metrics, readiness indicators, and maturity measures; communicates trends, risks, and improvement opportunities; and contributes to ongoing enhancement of Business Continuity and Emergency Management capabilities.

Qualifications

• Bachelor’s Degree in Emergency Management, Business Continuity, Business Administration, Public Administration, Risk Management, Security Management, Communications, or related field is required.
• Seven or more years of experience in business continuity, emergency management, incident response, preparedness planning, corporate security, risk management, or related discipline is required.
• Experience leading programs and coordinating cross‑functional stakeholders across business units and corporate functions is required.
• Experience developing, maintaining, testing, or providing oversight for business continuity plans, emergency response plans, preparedness exercises, corrective action plans, or incident response procedures is required.
• Experience partnering with Information Technology leaders on disaster recovery alignment, technology disruption response, or recovery planning is preferred.
• Experience supporting medium to large organizations with geographically dispersed operations is preferred.

Travel: Up to 15%

Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

At Insperity, we celebrate the diversity of our employees and our leadership.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.