Emergency Interfacility Transport Dispatcher

University of Maryland Medical System

Linthicum (MD)

On-site

USD 42,000 - 54,000

Full time

4 days ago

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Job summary

University of Maryland Medical System in Linthicum, MD, is seeking a Patient Transport Dispatch Coordinator to receive interfacility transport requests and dispatch services per MIEMSS protocols. The role acts as a liaison between the transportation vendor and the hospital, ensuring delays are communicated to sending and receiving facilities.

The position emphasizes coordinating resources, maintaining accurate documentation, and assisting in training staff.

Qualifications

EMT-B license issued by the MD EMS system.
High school diploma or GED.
3+ years of experience in a high volume EMS system.
AHA BLS certification or equivalent.
Working knowledge of dispatch functions and CAD.

Responsibilities

Receives and prioritizes incoming requests for emergent and non-emergent transport.
Determines the appropriate level of transport (ALS, BLS, or SCT) using MIEMSS protocols.
Brokers transportation to vendors utilizing CAD.
Collaborates with clinical and transportation partners to optimize resources.
Solves patient transportation concerns in real time to ensure timely transport.
Maintains electronic documentation with accuracy and timeliness for UMAC operations.
Serves as a resource within UMAC and UMMS for transport matters.
Cross-train to the UMAC transfer coordinator role.