Emergency Flow Coord, Days

Piedmont-Healthcare; Snellville (GA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Total Wellness programs

Job summary

Piedmont Eastside – Snellville, GA is seeking an Emergency Dept Flow Coordinator who is a Registered Nurse. This full-time role focuses on directing patient flow, coordinating with MDs, and maintaining efficient ED operations in a busy 11-bed department.

The coordinator collaborates with Lab, Imaging, Pharmacy and Bed Control to optimize throughput, triage EMS patients, and ensure timely disposition decisions.

Qualifications

• Current RN license and active clinical practice in emergency care.
• BLS, ACLS, PALS, NIHSS certifications required; TNCC/ENPC/CEN/CPEN preferred.
• Ability to lead patient flow and coordinate interdisciplinary teams.

Responsibilities

• Direct prioritization and patient flow within the ED and act as liaison to MDs.
• Coordinate with Mission Control for patient placement and bed availability.
• Monitor room turnover, orders, and disposition readiness; coordinate with labs, imaging, and pharmacy.
• Oversee ED pods, track data, and manage staffing decisions for patient care.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Stroke knowledge

Triage

Education

Registered Nurse

Job description

Overview

Emergency Dept Flow Coordinator

Registered Nurse

Full Time Days

South Campus Emergency Department

Piedmont Eastside- Snellville, GA

• 11-bed Emergency Department (freestanding), coordinates/admits to Main Campus Hospital, approximately 15,000 patient visits per year
• Patient Population: adult, pediatric
• Resources: XR, CT, Lab, Pharmacy in-house
• Department Staff: RNs, Paramedics
• Required Certifications: BLS, ACLS, PALS, NIHSS
• Preferred Certifications: TNCC, ENPC, CEN, CPEN

Responsibilities

KEY RESPONSIBILITIES:PATIENT FLOW

1. Has the authority to direct all of the team members regarding prioritization and patient flow.
2. Becomes a single point person for the MDs, minimizing their interruptions and facilitating communication with all other providers.
3. Coordinates with Mission Control role on the proper placement of patients within the department.
4. Monitors room availability and turnover.
5. Assures that orders, collections, and procedures are coordinated.
6. Notifies the MD and other providers when a patient is ready for a disposition.
7. Is a liaison with other departments and checks on delays in all sub-processes, including lab, imaging, pharmacy and consults.
8. Coordinates admission and transfers.
9. Monitors tracking board, oversees use of tracking board by caregivers and keeps data current.
10. Maintains the ED Pods and encourages members of the pods to abide by pod guidelines.
11. Sets priorities for patient placement by setting priorities for ED admits, obtaining patient arrival time for direct admits and communicating with Bed Control on on-going bases as unit situation changes.
12. Serves as a resource for float staff working in the ED.
13. Assist with triaging and prioritizing incoming EMS patients

STAFFING

1. Assures proper placement of patients in units by attending Bed Court with accurate information include current admits in ED, potential admissions, staffing needs/status, and number of holding patients.
2. Reassigns staff patients to maintain balance within pods and ensure continuity of care.
3. Provides clinical care as needed, according to departmental protocol.
4. Implements ED protocols for increased patient census such as “Diversion” or “Saturation”.
5. In partnership with Team Lead (TL) role, assigns lunches to staff members in the ED to ensure that staff has time to eat

QUALITY MANAGEMENT

1. Reports status of patient processes and team performance to QA/ED Committee and contribute to problem resolution and modification of processes as necessary.
2. Is accountable for defined quality measures including patient wait times in the ED.
3. Hold staff nurses and MDs accountable for defined quality measures for patient wait times.

KNOWLEDGE, SKILLS, ABILITIES

• Demonstrated appropriate clinical knowledge to evaluate and prioritize patient flow issues.
• Demonstrated excellent leadership, communication, and problem-solving skills, ability to set priorities, works and a team member and delegation abilities.
• Ability to maintain composure under pressure.
• Excellent interpersonal skills necessary to interact, motivate, and communicate with a wide range of staff and hospital personnel in a professional manner; guest relation's skills must be strong, genuine, and noticeable.
• Knowledgeable in assessment, planning, treatment, and evaluation of patients experiencing stroke or stroke-like symptoms
• Provides appropriate stroke related education and Stroke Education Booklet to patients and/ or family/ caregiver with discussion on risk factor reduction
• Knowledgeable in stroke performance measures and relationship to patient outcomes
• Communicates with the multidisciplinary team and assists with coordination of care of the stroke / TIA patient
• Completes required 4 hours of stroke related education annually and demonstrates competency with performing the MEND exam
• Performs quick triage assessment, incorporating age specific or cultural phenomena, upon arrival
• Incorporates relevant cues, and eliminates non relevant cues, when analyzing assessment data
• Quickly and accurately establishes triage acuity based upon assessment data
• Pediatric ED Columbus location: Plans with patient, family, significant other and healthcare team for disposition from the ED Identifies, reports and provides appropriate protective measures for high risk situations including, but not limited to, abuse or neglect, failure to thrive and potential for abduction.

DisclaimerThe above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.

RESPONSIBLE FOR: The staff nurse provides nursing care to patients from birth through the lifecycle utilizing nursing processes to assess, plan, implement, and evaluate the care for patients. He/she functions within the framework of the policies and procedures of the organization and demonstrates professional growth and accountability. The staff nurse is responsible for maintaining standards of practice, coordinating patient care activities of all assigned staff in the provision of quality nursing care.

ESSENTIAL FUNCTIONS:

1. Performs patient assessments to include collection of data regarding the patient’s physical, psychosocial and health history.
2. Appropriately evaluates the developmental age of the patient when performing assessments, treatments and patient/family education.
3. Organizes patient data into the formulation of a plan of care; identifies additional information needed and makes care decisions based on identified needs. Identifies expected patient outcomes.
4. Carries out plan of care to achieve desired patient outcomes.
5. Provides patient care that is specific to the setting, identified needs and plan; ensures that the care provided is appropriate to the severity of the disease, condition, impairment or disability.
6. Oversees activities of ancillary and support team members.
7. Identifies teaching opportunities and provides the resources necessary for achieving the educational goals of the patients.
8. Communications issues/concerns to the Charge Nurse, Clinical Manager and/or physician as appropriate.
9. Documents patient care and concerns in the patient record.

KNOWLEDGE, SKILLS, ABILITIES

Leadership Skills

Effective Communication Skills

Initiative

Independent Judgment

Ability to handle stressful environments

DisclaimerThe above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Experience the advantages of real career change

Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help you plan for the future.

As an RN, your dedication to holistic, patient-centered care in your community is deeply valued. Piedmont supports nurses with the compensation, work/life balance, and resources they deserve. You’ll work in a positive, collaborative environment alongside dedicated team members, and use state-of-the‑art technology that strengthens patient care and services. You may participate in clinical research that opens doors to working on the forefront of medical advances and changes patient lives.

Total Rewards that work for you:

• Competitive and equitable compensation for all roles
• Total Wellness programs for you and your family