Emergency Fire Dispatcher – Real-Time Response & Coordination

Emergency Telecommunicator Services; Grover (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Emergency Telecommunicator Services in Grover, NC is seeking fire dispatchers to coordinate responses to fires, rescues, and other emergencies. Responsibilities include receiving incident details, alerting resources, and maintaining communication with responding crews.

Applicants should have a high school diploma or GED, comfort with computer systems, data entry, maps, and radio communication. Some roles may require fire dispatch certification or emergency medical dispatch training.

Qualifications

• A high school diploma or GED is commonly required.
• Fire dispatch certification or related training may be required for some assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Accurate data entry

Maps

Radio communication

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Grover, NC is seeking fire dispatchers to coordinate responses to fires, rescues, and other emergencies. Responsibilities include receiving incident details, alerting resources, and maintaining communication with responding crews.

Applicants should have a high school diploma or GED, comfort with computer systems, data entry, maps, and radio communication. Some roles may require fire dispatch certification or emergency medical dispatch training.