Emergency Fire Dispatcher – Critical Incident Coordination

County Emergency Communications; Town of Groton (NY); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime opportunities

Shift premiums

Job summary

County Emergency Communications in Groton, NY is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will handle incident information, alert resources, and maintain clear radio communications in fast-paced situations.

The role emphasizes organized information handling, attention to detail, and following established response plans under supervision. Training may be provided; shifts can include overnights and holidays.

Qualifications

• High school diploma or GED commonly required; training provided for entry-level applicants.
• Ability to handle fast-paced, high-pressure emergencies with accuracy.
• Strong communication and data-entry skills essential for incident details.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks; confirm access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Record dispatch times, unit movements, and significant updates.

Skills

Communication

Attention to detail

Multitasking

Radio discipline

Education

High school diploma or GED

Tools

Fire dispatch software

Maps

Radio systems

Job description

County Emergency Communications in Groton, NY is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will handle incident information, alert resources, and maintain clear radio communications in fast-paced situations.

The role emphasizes organized information handling, attention to detail, and following established response plans under supervision. Training may be provided; shifts can include overnights and holidays.