Emergency Fire Dispatcher - Critical Incident Coordinator

County Emergency Communications; Agawam (MA); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

County Emergency Communications seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, verify locations, alert stations, and maintain communication with responding crews.

A high school diploma or GED is commonly required, with certifications possible for specialized assignments. Applicants should be comfortable with computer systems, data entry, maps, and radio communication.

Qualifications

• High school diploma or GED required or equivalent.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsabilités

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Connaissances

Radio comms

Data entry

Maps

Computer systems

Clear communication

Formation

High school diploma or GED

Description du poste

County Emergency Communications seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, verify locations, alert stations, and maintain communication with responding crews.

A high school diploma or GED is commonly required, with certifications possible for specialized assignments. Applicants should be comfortable with computer systems, data entry, maps, and radio communication.