Critical Fire Dispatch & Communications Specialist

Emergency Telecommunicator Services; Groton (VT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Groton, VT, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and the ability to work rotating shifts, nights, weekends, holidays, and overtime when needed.

Qualifications

• Requires high school diploma or GED.
• Fire dispatch training or certification may be required for some assignments.
• Ability to operate computer systems, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Attention to detail

Clear communication

Stress management

Multitasking

Education

High School Diploma or GED

Tools

Computer systems

Maps

Radio communication

Job description

Emergency Telecommunicator Services in Groton, VT, seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and the ability to work rotating shifts, nights, weekends, holidays, and overtime when needed.