Fire Dispatcher — 24/7 Emergency Communications Pro

County Emergency Communications; Village of Interlaken (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

County Emergency Communications in Interlaken, NY seeks skilled Fire Dispatchers to coordinate emergency responses and maintain critical information flow. The role focuses on accurate data entry, clear radio communication, and adherence to established response plans while supporting responders in dynamic incidents.

Fire dispatchers must be able to work indoors at workstations with headset use, monitor multiple channels, and remain available for overnight, weekend, and holiday shifts as required

Qualifications

• HS diploma or GED required; some employers provide entry-level instruction.
• Comfort with computer systems, data entry, maps and radio communication.
• Fire dispatch certification or EMS/incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Data entry

Verbal communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Fire dispatch software

Job description

County Emergency Communications in Interlaken, NY seeks skilled Fire Dispatchers to coordinate emergency responses and maintain critical information flow. The role focuses on accurate data entry, clear radio communication, and adherence to established response plans while supporting responders in dynamic incidents.

Fire dispatchers must be able to work indoors at workstations with headset use, monitor multiple channels, and remain available for overnight, weekend, and holiday shifts as required