Emergency Fire Dispatcher — 24/7 Response & Resources

Emergency Telecommunicator Services; Empire (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Empire, MI is seeking a Fire Dispatcher to coordinate emergency responses and maintain critical incident information. You will receive incident details, verify locations, alert responding units, and monitor radio communications to manage resources during fires, rescues, and hazardous conditions.

Ideal candidates have a high school diploma or GED and comfort with computer systems, maps, and data entry.

Qualifications

• High school diploma or GED required or commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Multitasking

Communication skills

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

Emergency Telecommunicator Services in Empire, MI is seeking a Fire Dispatcher to coordinate emergency responses and maintain critical incident information. You will receive incident details, verify locations, alert responding units, and monitor radio communications to manage resources during fires, rescues, and hazardous conditions.

Ideal candidates have a high school diploma or GED and comfort with computer systems, maps, and data entry.