Emergency Fire Dispatcher — 24/7 Incident Center

Emergency Telecommunicator Services; Samaria (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime eligibility

Job summary

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Samaria, MI to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. A high school diploma is commonly required, with potential training or certification depending on the assignment.

Qualifications

• High school diploma or equivalent is required.
• Comfortable with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be needed for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Data entry

Calm under pressure

Education

High school diploma

Tools

Dispatch software

Maps & GIS systems

Job description

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Samaria, MI to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. A high school diploma is commonly required, with potential training or certification depending on the assignment.