Emergency Fire Dispatcher: 24/7 Ops, Training & Overtime

Emergency Telecommunicator Services; Cerro (NM); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime and shift premiums

Job summary

The Cerro Fire Dispatch team at Emergency Telecommunicator Services is seeking a Fire Dispatcher to coordinate incident reporting, alert resources, and maintain communications with responding crews. This role requires precise data handling and adherence to established response plans, with strong radio and computer skills across varied shifts, including nights, weekends, and holidays.

A high school diploma or equivalent is commonly required, and fire dispatch training or related coursework may be

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

The Cerro Fire Dispatch team at Emergency Telecommunicator Services is seeking a Fire Dispatcher to coordinate incident reporting, alert resources, and maintain communications with responding crews. This role requires precise data handling and adherence to established response plans, with strong radio and computer skills across varied shifts, including nights, weekends, and holidays.

A high school diploma or equivalent is commonly required, and fire dispatch training or related coursework may be