Emergency Fire Dispatcher — 24/7 Ops & Benefits

Emergency Telecommunicator Services; Ace (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Emergency Telecommunicator Services in Ace, TX is seeking fire dispatchers to coordinate emergency responses and maintain clear incident communication. The role emphasizes accurate reporting, location verification, and timely resource alerting across incident crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some positions may require fire dispatch or EMT incident-management training and certification.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Incident documentation

Situational awareness

Data entry

Education

High school diploma

Job description

Emergency Telecommunicator Services in Ace, TX is seeking fire dispatchers to coordinate emergency responses and maintain clear incident communication. The role emphasizes accurate reporting, location verification, and timely resource alerting across incident crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some positions may require fire dispatch or EMT incident-management training and certification.